Returns & Refunds
Our Faq section is full of usefull information
1. How do I get my money back?
For refunds we use the same payment method used for the original transaction.
2. When will I receive my money back?
You will usually be reimbursed within 1-3 working days after the returned item(s) have been received. We’ll inform you via e-mail once we have refunded the purchase amount.
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* Sum of regular shop price for the frame and the recommended retail price (RRP) for two anti-reflective, scratch-resistant single vision plastic lenses (refraction index 1.5) no greater than sph. +6.0/-6.0 D; cyl. +2.0/-2.0 D.
The crossed out prices without RRP are the standard prices at Optissimo
** All frames include two anti-reflective, scratch-resistant single vision plastic lenses (refraction index 1.5) no greater than sph. +6.0/-6.0 D; cyl. +2.0/-2.0 D.